- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
We were traveling seeing family in the area and realized my trailer brakes were not working. Call in they said we could drop it off and work it in for us. We were leaving on Thursday. Got a text saying it was ready on Thursday so we went to pick it up arrived just it time to see everyone cheering the local Highschool girls softball team off to state. We hope they won. Small town glory right there. And the trade was fixed great job thank you for y'all's work.
Owner is awesome. Employees are great. If I lived in the area I would most definitely use their services. I've always been treated kindly & the entire crew has always been helpful. I deliver here often & have (off and on) for years. Thank you, ST&T!